Privacy policy

Last updated: February 18, 2026

Vandann (Proprietorship) (“we”, “us”, “our”) operates this website (www.vandann.com) and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any part of the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1) Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. It does not include anonymized or de-identified data.

Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:

a) Contact Information
  • Name
  • Billing address
  • Shipping address
  • Phone number
  • Email address
b) Financial & Transaction Information
  • Payment method used
  • Payment confirmation details
  • Transaction history (purchases, returns, exchanges, cancellations)

Important: Payment details such as card numbers or UPI details are processed securely by third-party payment gateways. We do not store complete payment credentials.

c) Account Information
  • Username and password
  • Preferences and account settings
d) Shopping Activity
  • Products viewed, added to cart, wishlisted, purchased, returned, or exchanged
e) Communications
  • Information you share when contacting customer support or communicating with us
f) Device & Usage Information
  • IP address
  • Browser and device type
  • Network connection
  • Pages visited, time spent, and interactions with the Services
2) Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise interact with the Services
  • Automatically through cookies, pixels, log files, and similar technologies
  • From service providers who process information on our behalf (such as payment processors, logistics partners, analytics providers)
  • From partners or third parties, where permitted by law
3) How We Use Your Personal Information

We use your personal information for the following purposes:

a) To Provide and Improve the Services
  • Process orders, payments, returns, and exchanges
  • Manage accounts and preferences
  • Arrange shipping and delivery
  • Enable product reviews and customer support
  • Personalize your shopping experience and recommend relevant products
b) Marketing & Advertising
  • Send promotional emails, messages, or offers (where permitted)
  • Show relevant advertisements on our website and third-party platforms
  • Conduct marketing analytics and performance measurement

You can opt out of marketing communications at any time.

c) Security & Fraud Prevention
  • Authenticate accounts
  • Detect and prevent fraudulent or unauthorized activity
  • Maintain the safety and integrity of our Services
d) Communication
  • Respond to inquiries and provide customer support
  • Send order updates, service notifications, and account-related communications
e) Legal & Compliance
  • Comply with applicable laws and regulations
  • Respond to lawful requests from authorities
  • Enforce our terms, policies, and contractual rights
4) How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify and trusted service providers (payment processing, shipping, analytics, customer support, cloud storage)
  • With marketing and advertising partners to deliver personalized ads and promotions
  • With affiliates within our corporate group
  • With third parties when you direct or consent to such disclosure
  • In connection with business transactions, such as mergers or restructuring
  • To comply with legal obligations, protect rights, or prevent harm

We do not sell your personal information.

5) Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services.

Your information may be transferred to Shopify and its service providers, including those located outside your country of residence. Shopify may use your information to provide enhanced features, analytics, and personalized experiences across merchants.

To learn more, please review the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com/en

You may exercise certain privacy rights directly through the Shopify Privacy Portal, depending on your location.

6) Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage patterns
  • Deliver relevant marketing and advertisements

You can manage cookie preferences through your browser settings.

7) Third-Party Websites & Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies separately.

8) Children’s Privacy

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children under 16 years of age.

If you believe a child has provided us with personal information, please contact us so we can delete it.

9) Data Security & Retention

We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
10) Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Request data portability
  • Opt out of targeted advertising
  • Withdraw consent where applicable

We will not discriminate against you for exercising these rights. Identity verification may be required.

11) International Data Transfers

Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on approved safeguards such as Standard Contractual Clauses to protect your data.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

13) Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Vandann

Email: support@vandann.com

Contact Number: +91-77377 43997 | WhatsApp

Address: Plot No. J-1216, Ground Floor, Third Face, Sitapura RIICO Industrial Area, Jaipur, Rajasthan 302022, India